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If you are having technical difficulty on the KBYU Eleven Web site, please see our frequently asked questions section below.

FAQs

Which browser will provide the best usability performance for the KBYU Eleven Web site?

The KBYU Eleven Web site is compatible with the following browsers, which will provide the best usability performance:
  • Internet Explorer 7.0 and above in Microsoft Windows XP & Vista environments
  • Firefox 3.0 and above in the Microsoft Windows XP, Vista & Mac environments
  • Google Chrome in the Microsoft Windows XP & Vista environments
  • Safari 2.0 and above in the Microsoft Windows XP, Vista & Mac environments
What do I need to download and install to get the most out of this site?
What screen size should I have set on my computer?
How do I bookmark KBYU Eleven?
How do I make KBYU Eleven my Web browser’s home page?
What do the error messages on my screen mean?
Why is it taking so long to download? Is something wrong?
Why is my computer freezing up?
I am having trouble viewing PBS material on the KBYU Eleven Web site. What should I do?
I’m still having technical issues with the site. What should I do?